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COVID-19 Updates & Resources

Stay well, stay safe and stay informed with the SRD.

COVID-19 Information

Information Listed Below:

The British Columbia government has declared a provincial state of emergency to support the province-wide response to the novel coronavirus (COVID-19) pandemic. The Strathcona Regional District (SRD) will continue to follow the advice of the Public Health Agency of Canada and the Provincial Health Officer and continue to keep the community updated through this page, news releases and social media channels (primarily Facebook).

COVID-19 is spread by an infected person through droplets in the air when a person coughs or sneezes, close personal contact such as touching or shaking hands and touching an object or surface with the virus on it, then touching your mouth, nose or eyes before washing your hands.

At this time, public health officials recommend the same precautions you would use to prevent the common cold or flu:

  • Wash your hands often with soap and water,
  • Cover your mouth and nose when coughing or sneezing,
  • Avoid others who are unwell
  • Please stay home when you are sick
  • Call 1.888.COVID19 to speak with public health staff if you are experiencing symptoms

SRD Closures, Cancellations & Operational Changes:

Facility Closures

SRD Parks & Trails

After careful preparation and planning; protocols have been put in place and the Strathcona Regional District (SRD) is reopening select outdoor park facilities in the Region.

Although the majority of SRD parks and trails have remained opened, numerous outdoor amenities have been closed since March 23 to help limit the spread of the novel coronavirus (COVID-19). The reopening follows the Province of BC’s May 6 announcement that easing of some restrictions will begin in mid-May through the BC Restart Plan.

Strathcona Gardens, Quadra Island Community Centre, regional campgrounds, playgrounds, outdoor fitness equipment, picnic shelters and water fountains throughout the region remain closed at this time.  The SRD is focused on working within the health guidelines and provincial directives to have these facilities open as soon as we are advised that it is safe to do so.

The following SRD outdoor park facilities have reopened the week of May 25 – 29:
• Hagel Park Tennis/Basketball Courts – Electoral Area D
• Blenkin Park Facilities (Tennis/Basketball Courts and Skatepark) – Electoral Area C
• Cortes Island Tennis Court, Basketball Court and Skatepark – Electoral Area B

Maple Park Community Garden – Electoral Area D – The province has identified community gardens as an essential service due to them being an important food source for the users.  In response to this, the SRD recently reopened the Maple Park Community garden to its existing members only with enhanced safety protocols in place.  The community garden remains closed to the general public at this time.

While enjoying SRD parks and trails please practice social distancing by staying at least 1.8 meters or six feet apart from other park users.  Preliminary studies have shown COVID-19 can live up to three days on plastic and steel surfaces.  Please take extra precautionary measures and practice self sanitizing if touching public surfaces such as rails, handles etc.  If you are feeling unwell or have been in contact with someone positive for COVID-19 please do not visit SRD parks and trails at this time.

Parks are being routinely inspected and any park closures or social distancing violations observed are being addressed.

SRD Services

  • Quathiaski Cove Sewer: All operations and legislative testing will continue as usual and a business contingency plan is in place if needed.
  • Water (Electoral Area D): All testing and operations are continuing as per usual with no concerns as to water quality or delivery.
  • Waste Services: (Electoral Area A): SRD waste services continue as usual; however we are encouraging limiting your trips to the landfill. Zeballos landfill isn’t collecting cash but keeping a tab for residents bringing garbage to the facility.  Updates to the Sayward cleanup day event will be posted once a decision is made by the CSWM.
  • Waste Services: (Electoral Area B): Curbside garbage pick up is continuing as usual and curbside recycling pick up will resume Saturday May 30th. The recycling building and Free Store remain closed at this time. Residents are being asked to only bring household garbage to the centre at this time.
  • Comox Strathcona Waste Management (CSWM) – Facilities are open but encouraging social distancing and the limiting of trips to the landfill.  Landfill is not accepting cash at this time and the Return-It depot in Campbell River has re-opened with adjusted operations to ensure the safety of staff and customers.  For up-to-date information from Comox Strathcona Waste Management, click HERE or contact with your questions.
  • The CSWM unstaffed recycling depots located at Campbell River’s Strathcona Gardens Recreation Complex will close permanently this summer, effective July 1, 2020.

Board Meetings

  • Due to the orders of the CMHO regarding limits on gatherings and social distancing, the Board’s meeting schedule has been disrupted.
  • We realize that the disruption causes inconvenience and hardship for persons waiting for decisions on rezonings, service initiatives and other matters of importance.
  • The Province of BC has recently passed an order which allows local councils and regional boards to hold meetings while excluding the public.
  • We have found a technological solution that allows directors to participate electronically in meetings so that the important business of the Board can continue during the current state of emergency.
  • During the current state of emergency, meetings are being recorded and available for the public to hear online, as of April 15, 2020.
  • We will continue to update the public through the SRD website regarding the status of meetings on the current calendar.

Public Hearing Cancellations

While the Strathcona Regional District continues to provide important services to the community, to be in line with the Provincial Public Health Order, it is necessary for the SRD to defer all scheduled public hearings until further notice.  As a result, the public hearing scheduled on Quadra Island for April 29, 2020 to consider Bylaw Nos. 383 and 384 (BC Ferries) and the public hearing scheduled on Cortes Island for April 30, 2020 to consider Bylaw Nos. 379 and 380 (Cortes Island Seniors Society) have been cancelled.

The SRD will do its best to continue to process official community plan amendment and rezoning applications in a timely manner and in doing so, the SRD will give consideration to waiving public hearings where permitted by the Local Government Act.

Building Services Update

The SRD proudly continues to provide services for residents, local builders and developers in light of COVID-19. To be compliant with COVID-19 directives, the SRD has adopted unique measures to enable community services staff to continue to provide services through a combination of work from home and electronic means.

With a few limitations, the SRD continues to provide, process or issue:

  • Planning applications such as zoning or official community plan amendments, development permits, development variance permits – processed electronically
  • New Building Permit Applications – received electronically and/or via SRD reception drop box (990 Cedar Street weekdays from 9:00 am to 4:00 pm)
  • Building Inspections, where required public health directives can be met
  • Engineering Applications such as water and sewer service requests
  • BC One Calls continue as normal

The SRD has replaced in-person meetings with contact via telephone, email and electronic video conferencing. Cash transactions are not accepted at this time; however the SRD can receive cheques by mail and electronic payments through on-line banking.

For more information, or to ask development-related questions, please email or call 250-830-6718.

Fire Restrictions

  • Effective Noon Thursday April 16 – Implemented by Ministry of Forests, Lands and Natural Resources, most open burning activities will be prohibited throughout British Columbia to reduce the likelihood of human-caused wildfires, although campfires will still be allowed.The following activities will be prohibited, and restrictions remain in effect until public is otherwise notified:
    • Category 2 open fires – a fire, excluding a campfire, that burns piled material no larger than two metres high and three metres wide, or grass over an area less than 0.2 hectares (2000 square metres) in size;
    • Category 3 open fires – a fire that burns material in piles larger than two metres high and three metres wide, windrows, or grass over an larger than 0.2 hectares (2000 square metres) in size.
    • Resource Management open fires;
    • The use of fireworks;
    • The use of sky lanterns; and
    • The use of burn barrels or burn cages of any size or description (except when used for a campfire).

    These prohibitions apply to all public and private land within British Columbia, unless specified otherwise (e.g., in a local government bylaw).

    For the Strathcona Regional District’s Electoral Areas, this prohibition directly applies to:

    • North Quadra Island (outside of the Improvement District) and the remainder of Electoral Area C (Quadra & Discovery Islands)
    • All of Electoral Area D (Oyster Bay / Buttle Lake)
    • All of Electoral Area B (Cortes Island)
    • All of Electoral Area A (Sayward Valley)

    The areas mentioned above all fall under the jurisdiction of the BC Wildfire Act with the exception of the southern potion of Electoral Area D which falls under the jurisdiction of the Comox Valley Regional District (CVRD) through the Black Creek / Oyster Bay Fire Protection area. The CVRD will be following this burning ban.

    A zoomable map of the fire protection areas is available online at  For more information about the different categories of open burning, please visit : and a map of the affected areas is listed online at

Update – Recreation Sites & Trails in BC (as of June 5/20)

  • Many provincial parks, recreation sites, beaches, picnic areas, outhouses and boat launches have reopened for day use as of May 14, 2020.
  • June 1, 2020, most campgrounds and recreation sites throughout the province have reopened. BC Parks and Recreation Sites and Trails BC have made changes to the way that some services are delivered and may limit the number of guests permitted in campgrounds. Hot springs and backcountry communal cabins will remain closed.
  • People are urged to only visit parks close to their home and avoid travelling to small communities.
  • Some parks will remain closed due to potential challenges with high numbers of anticipated visitors.

For more information about the different phases for reopening parks and trails, go here.

For details on which BC Parks campgrounds and services will be available, check out:

For updates about Recreation Sites and Trails BC, visit:

Official Information Sources

Please be cautious of information you read about the virus online and stick with reputable sites and Government information updates.  There are regular updates coming from the Ministry of Health and Provincial Health Officer Dr. Bonnie Henry, that include advice for the public.

Here are some sources to stay up-to-date on the COVID-19 pandemic:

COVID-19 Summary of Public Health Orders & Gov’t Announcements:

This is a regularly evolving situation, with changes on a day-by-day and even hour-by-hour basis.  To ensure you have the most up-to-date information, we recommend reviewing the official information sources listed above as they are updated frequently.

View SRD’s weekly summaries:

COVID-19 Summary of Supports for People & Businesses:

View SRD’s weekly summaries:

BC’s Restart Plan (announced May 6/20)

As of May 1, 2020, more than 2,100 British Columbians have tested positive for COVID-19 and more than 100 people have died.

As the pandemic hit B.C., the province asked British Columbians to do their part and they took action to stay home and help flatten the curve. With each day, the rate of growth in COVID-19 cases has steadily declined and more than 1,350 people have recovered. And B.C. has the lowest mortality of any jurisdiction in North America with a population of more than five million.

From the outset, the focus of B.C.’s efforts has been on protecting people by slowing the rate of transmission.

BC’s Restart Plan is the first in a series of steps that we will take together to protect people and ensure that our province can come back from COVID-19 stronger than before.

Visit the Province’s – BC’s Restart Plan website for more info.

FAQ’s & How to Prevent Spreading COVID-19


HOW TO PREVENT SPREADING COVID-19 – It continues to be extremely important that everyone works to prevent the spread of this disease. Even if you do not personally feel like you are at risk of getting sick, we must each do our part to protect other, more vulnerable community members. Slowing transmission helps our health care system keep up with the disease.

  • Wash your hands frequently with soap and water for 20 seconds
  • Sneeze/cough into your elbow
  • Avoid touching your face
  • Maintain 2m distance from others
  • STAY HOME if you are sick, even if it is not COVID-19.

Do I need testing?  Please use the online BC COVID-19 Self Assessment tool:

COVID-19 Community Resources


B.C. seniors, adults, youth and frontline health care workers experiencing anxiety, depression or other mental health challenges arising from the COVID-19 pandemic can get help through virtual services or by phone. To support British Columbians of all ages during the COVID-19 pandemic, the Province is expanding existing mental health programs and launching new services.

  • Virtual – Province of BC WebsiteCounselling, videos, peer support and more.
  • 1-800-SUICIDE – Call 1-800-784-2433 if you are experiencing feelings of distress or despair, including thoughts of suicide.
  • 310 Mental Health Support – Call 310-6789 for emotional support, information and resources specific to mental health
  • KUU-US Crisis Response Service – Call 1-800-588-8717 for culturally-aware crisis support for Indigenous peoples in B.C.


Because older adults, and people with medical conditions are at greater risk of serious illness from COVID-19, the Strathcona Regional District and City of Campbell River are sharing important information to help keep community members healthy. 


SRD recognizes the value of organized response to assist vulnerable members of our communities with food and other essentials. The SRD is providing sustainable funding for organizations that can offer assistance with grocery shopping, the delivery of food, prescriptions and other essentials for the benefit of the elderly (65+) and other vulnerable persons who must self-isolate in accordance with Public Health Orders. SRD Delivers is available to households within the Regional District’s electoral areas, municipalities and First Nation communities. More info listed here.


Parents working on the front lines of B.C.’s COVID-19 response with children up to five years of age are eligible for assistance with child care in their communities. Essential workers can fill out the form to identify their need for urgent child care.


Phone: 1-888-223-3779
Website: COVID-19 information


Website: COVID-19 Info


Website: Daily updates for housing providers and those serving vulnerable populations.


Phone: 250-830-2300
Website: District News


Report concerns on First Nations land to the First Nations Health Authority by email to or call 604-693-6500


Report Crime at 250-286-6221

COVID-19 Small Business Resources

Please find links below with resources for small businesses from a variety of government and industry sources around COVID-19 and emergency preparedness.

BC Economic Development Association:

BC Hydro offers billing help during outbreak:

  • The COVID-19 Customer Assistance Program provides customers the option to defer bill payments or arrange for flexible payment plans with no penalty. Customers are encouraged to call BC Hydro’s customer team at 1 800 BC HYDRO (1 800 224 9376) to discuss bill payment options. Commercial customers will be eligible for relief on a case by case basis.
  • Customers facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may also be eligible for BC Hydro’s Customer Crisis Fund, which provides access to grants to pay their bills.

BC Restaurant & Food Services: For updates follow BCRFA on Twitter

Business Development Bank of Canada:

Support for entrepreneurs impacted by COVID-19. With flexible and tailored solutions, BDC can help you through this situation with the right financing and advice for your business.

Canadian Chamber of Commerce: Coronavirus (COVID-19) Pandemic Preparedness Business Guide here

Calling All Suppliers – Help Canada Combat COVID-19:

  • The Government of Canada is seeking information from suppliers on their ability to provide products and services. Fill out this form if you can provide items from the list below, or any other product or services not listed.
  • Products: Disposable N95 masks, Disposable Surgical masks, Nitrile gloves, Vinyl gloves, Gowns, Bottles of hand sanitizer, Other prevention products.
  • Services: Guard / security services, Nursing services, Food services, Laundry services, Accommodation maintenance services, Personal services, IT support services, Other services.

Destination BC: Emergency Preparedness for BC’s Tourism Industry here and specific info about the Coronavirus here

Destination Canada: COVID-19 Updates here

Emergency Preparedness BC: Small Business and Tourism Operator Emergency Planning hereincluding:

Employment Insurance:

  • Contact the new dedicated toll-free phone number if you are in quarantine and seeking to waive the one-week EI Sickness Benefits waiting period so you can be paid for the first week of your claim:

Export Development Canada: Information for Canadian exporters impacted by COVID-19 here


  • COVID-19 may have financial impacts to FortisBC customers. They encourage customers to reach out and let them know if you are having difficulty with your bill so they can help find a solution.

Small Business BC: COVID-19 Small Business Resources here