Where can I go to get more information?
Please be cautious of information you read about the virus online and stick with reputable sites and Government information updates.
There are regular updates coming from the Ministry of Health and Provincial Health Officer Dr. Bonnie Henry, that include advice for the public. Here’s how you can stay up-to-date on the most recent news:
- Official BC Government News Releases
- Daily update briefings with Minister of Health Adrian Dix and Provincial Health Officer Dr. Bonnie Henry are live streamed on the BC Government Facebook Page.
- BC Centre for Disease Control (BC CDC)
- Public Health Agency of Canada, 1-833-784-4397, firstname.lastname@example.org (specifically for COVID-19 information)
- Island Health, 1-877-370-8699, Campbell River Public Health Unit 250-850-2454
- Health Link BC, Call 8-1-1
- Provincial Support & Info
- World Health Organization
- BC COVID-19 Symptoms Self-Assessment Tool
- National Coronavirus Information line 1-833-784-4397
- Official Twitter Accounts can often be the fastest way to get the latest information:
BC Centre for Disease Control: @CDCofBC
BC Government News: @BCGovNews
Vancouver Coastal Health: @VCHhealthcare
Minister of Health Adrian Dix: @adriandix
Health Canada: @GovCanHealth
COVID-19 Update – March 21:
This is a regularly evolving situation, with changes on a day-by-day and even hour-by-hour basis. To ensure you have the most up-to-date information, we recommend reviewing the websites listed above as they may be updated more frequently.
Below you will find a summary of current public health orders and official government announcements, summarized into one list to help you navigate the sea of new information out there.
- Public Health Emergency declared, effective March 17, 2020
- Provincial State of Emergency declared, effective March 18, 2020.
SOCIAL DISTANCING ORDERS
These are mandatory orders for everyone in BC:
- Gatherings larger than 50 people are banned.
- Maintain 6 feet or 2 meters distance from others.
- Stay home as much as possible, do not visit with friends (call them instead).
- It’s okay to go outside for fresh air and exercise, but stay away from others.
- Self-isolate if you are sick, even if it is not COVID-19.
- Scheduled elective surgeries and procedures are being postponed.
- Long-term care facilities are restricting visitors to essential visits only.
- Choose virtual health care services whenever available, physicians will be compensated.
- Physician notes are NOT required for prescription refills by pharmacists.
- Dentists should provide emergency services only.
- MSP coverage wait times are waived for those who have been out of province and returned.
CHILDREN & FAMILIES
- In-class instruction is suspended at all K-12 schools.
- All parents who can, should care for their children at home. This makes it easier for providers to follow enhanced preventative health measures.
- Enhanced government funding is available for child care providers that stay open and that close.
- Providers receiving enhanced government funding (above) cannot charge parent fees for any periods of closure or for vacant spaces and must reserve spaces for families.
Read More: BC Government COVID-19 child care supports
- BC Housing: No evictions for non-payment of rent.
More to come.
- All personal service establishments (salons, spas, massage, tattoo, etc) must close.
- All casinos and liquor-primary establishments (bars/clubs) must close.
- Restaurants must move to pick-up/delivery service only, or close.
- Restaurants may now sell liquor products with meals for pick-up/delivery using staff with Serving-It-Right certification.
- Liquor distilleries are now permitted to produce alcohol-based hand sanitizer.
- All businesses must adjust their operations to meet social distancing orders and should implement enhanced cleaning, or close.
- Employers must waive the requirement for doctors notes or testing for people to stay home.
Read more: WorkSafeBC Instructions for employers and employees
Read more: Guidelines for active construction sites
- Auto insurance: Renew by email or phone.
- BC Ferries: Passengers may stay inside their vehicles the entire trip; on board food service is minimal.
- BC Transit, TransLink: Rear door, fare-free boarding on all buses. Those with accessibility needs can still load at front.
- BC Liquor Stores: Will stay open, though on reduced hours.
PUBLIC RECREATIONAL FACILITIES
- Community centres, playgrounds, and sports fields may be closed.
- Parks Canada: Visitor services at all national parks and historic sites are closed.
- BC Parks: Some day-use facilities may be closed. Check online before you go.
- All campgrounds are closed.
TRAVEL & BORDERS
- Canadians currently abroad are strongly advised to return to Canada now while they are still able. All travelling Canadians requiring assistance should call 1-613-996-8885 or email email@example.com.
- Entry into Canada will be denied to all non-essential travellers who are not Canadian Citizens or Permanent Residents and their immediate family. US citizens will no longer be exempt.
- Avoid all non-essential travel outside of Canada, including to the USA.
- Anyone exhibiting symptoms will be actively refused boarding onto aircraft, including Canadians.
- Overseas international flights entering Canada will be restricted to YVR, YYZ, YUL, YYC only.
- Everyone entering the country must self-isolate for fourteen days.
- BC Hydro bill deferral & payment plans available. Call 1-800-BC-HYDRO.
- One-week waiting period for Employment Insurance benefits has been waived. Call 1-833-381-2725.
- Emergency Care Benefit for workers, including the self-employed, who do not qualify for paid sick leave or EI and have to stay home. (Effective April 2020)
- Emergency Support Benefit for workers not eligible for EI and who are facing unemployment, including self-employed people. (Effective April 2020)
- Tax return filing due date is deferred to June 1. Payments owed are deferred until after August 31.
- Wage subsidy for small businesses, non-profit organizations, and charities to prevent worker lay-offs.
- Six-month interest-free moratorium on repayment of Canada Student Loans. (Effective April 2020)
- Boost to GST-credit and Canada Child Benefit payments to low-income individuals and families. (Effective May 2020)
- $5,000 emergency loan available to Canadians travelling abroad through Global Affairs Canada. Call 1-613-996-8885 or email firstname.lastname@example.org.
- Read More: Canada’s COVID-19 Support for Canadians and Businesses
Do Your Part: Slowing Transmission of COVID-19
It continues to be extremely important that everyone works to prevent the spread of this disease. Even if you do not personally feel like you are at risk of getting sick, we must each do our part to protect other, more vulnerable community members. Slowing transmission helps our health care system keep up with the disease.
- Wash your hands frequently with soap and water for 20 seconds
- Sneeze/cough into your elbow
- Avoid touching your face
- Maintain 2m distance from others
- STAY HOME if you are sick, even if it is not COVID-19.
Do I need testing?
Please use the online BC COVID-19 Self Assessment tool: covid19.thrive.health
Do I need to stockpile food and supplies?
Our retail supply-chain providers have assured us they have an abundance of supply and are restocking regularly. There is no need to stockpile.
COVID-19 Additional Resources
Website: COVID-19 information
CAMPBELL RIVER AND DISTRICT DIVISION OF FAMILY PRACTICE
Website: COVID-19 Info
CAMPBELL RIVER AND DISTRICT COALITION TO END HOMELESSNESS
Website: Daily updates for housing providers and those serving vulnerable populations.
SCHOOL DISTRICT NO. 72
Website: District News
Small Business Resources
Please find links below with resources for small businesses from a variety of government and industry sources around COVID-19 and emergency preparedness.
- PLANNING FOR CORONAVIRUS – A Guide for Businesses and Organizations
- WORKPLACE AND EMPLOYER RESOURCES AND SUGGESTIONS
- The COVID-19 Customer Assistance Program provides customers the option to defer bill payments or arrange for flexible payment plans with no penalty. Customers are encouraged to call BC Hydro’s customer team at 1 800 BC HYDRO (1 800 224 9376) to discuss bill payment options. Commercial customers will be eligible for relief on a case by case basis.
- Customers facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may also be eligible for BC Hydro’s Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills.
Support for entrepreneurs impacted by the coronavirus COVID-19. With flexible and tailored solutions, BDC can help you through this situation with the right financing and advice for your business.
- Small Business Loan Up to $100,000 can be obtained online in as little 48 hours from time of approval.
- Working capital loan Get extra funds to bridge cash flow gaps and support everyday operations.
- Purchase Order Financing Increase your cash flow to fulfill domestic or international orders with very flexible terms.
- You can also rely on our Advisory Services experts for tools and support to review your financial management and operations.
- The Government of Canada is seeking information from suppliers on their ability to provide products and services. Fill out this form if you can provide items from the list below, or any other product or services not listed.
- Products: Disposable N95 masks, Disposable Surgical masks, Nitrile gloves, Vinyl gloves, Gowns, Bottles of hand sanitizer, Other prevention products.
- Services: Guard / security services, Nursing services, Food services, Laundry services, Accommodation maintenance services, Personal services, IT support services, Other services.
- Prepared BC Guide for Small Businesses
- Prepared BC Emergency Plan for Small Business
- Prepared BC Guide for Tourism Operators
- Prepared BC Emergency Plan for Tourism Operators
Service Canada is ready to support Canadians affected by COVID-19 and placed in quarantine, with the following support actions:
- The one-week waiting period for EI sickness benefits will be waived for new claimants who are quarantined so they can be paid for the first week of their claim.
- Contact the new dedicated toll-free phone number if you are in quarantine and seeking to waive the one-week EI Sickness Benefits waiting period so you can be paid for the first week of your claim:
- COVID-19 may have financial impacts to FortisBC customers. They encourage customers to reach out and let them know if you are having difficulty with your bill so they can help find a solution.