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Alerts/Notifications

When events happen organizations issue alerts that notify those in affected areas so that they can take steps to protect themselves and their family, loved ones, friends and pets.

The SRD offers a free emergency notification service to keep residents, visitors and businesses informed of emergencies in a timely manner by both text message and voice calls to landlines and cell phones to people who subscribe to receive them.

The SRD switched to Alertable as our public emergency mass notification service on May 2nd, 2022.

If you had an account with our previous system Connect Rocket, your information will be transferred into Alertable. If you did not previously have an account, then please set one up, by clicking  HERE >.

What do you have to do?

There is one action required by residents. On May 2nd everyone who had an account with our previous system will receive a welcome message from Alertable. PLEASE SAVE THAT NUMBER in your phone under SRD Emergency Notifications.

Why are we using Alertable?

Our previous system would call landlines, call cellphones and text cellphones. That feature will not change, however, Alertable provides additional ways to notify you when protective actions need to be taken.

For example, alerts can also be sent via a mobile app with an “Override Silent Mode” feature for critical alerts, via the following methods

The Alertable apps are free and can be downloaded from your mobile phone, tablet, computer, or smart speaker. Downloading the app is not mandatory though, even without the app you will still receive phone calls and text messages. Alertable will cover every community in the SRD, precisely the same way Connect Rocket did.

Learn more about the Alertable Notification Service on YouTube HERE>

If you know someone who wishes to receive notifications but does not have internet access, please sign-up for them or have them call the Strathcona Emergency Program at 250-830-6702.

 

Other Alert & Notification Systems

SRD Emergency Program Social Media Channels