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DOWNLOAD ALERTABLE APP – Alerts can also be sent via the Alertable mobile app with an “Override Silent Mode” feature for critical alerts. The Alertable app is free and can be downloaded from your mobile phone, tablet, computer, or smart speaker. Downloading the app is not mandatory, even without the app you will still receive phone calls and text messages. Alertable covers every community in the SRD.
CALL CONTROL – When signing up, anyone with call control will not receive the access code to sign up for phone alerts. You must temporarily turn off call control to receive the Alertable access code.
When you turn call control back on, future alert messages will potentially be blocked by call control. In order to ensure that all alerts are delivered, someone using call control should add the Alertable phone number (855-756-1140) to their “Authorized List”.
Learn more about the Alertable Notification Service on YouTube HERE>
If you know someone who wishes to receive notifications but does not have internet access, please sign-up for them or have them call the Strathcona Emergency Program at 250-830-6702.
UPDATING CONTACT INFORMATION
You can make any changes to your Alertable account (email, phone number etc.) by logging in at https://alertable.ca/signup/index.html?site=BC16#alertMessage and updating this information yourself. We do not have access at the SRD level to everyone’s personal accounts to make these changes.
If your account was previously with Connect Rocket and it was transferred to Alertable you can sign-in with the same email, and will receive an access code to login (you do not need to enter your previous password). If you run into difficulties, you can reach out to Alertable support for assistance at info@peasi.com |
