SRD Switching to Alertable for Public Emergency Notifications as of May 2, 2022
If you had an account with the previous system, your information will be transferred automatically into Alertable.
Campbell River, BC – On May 2nd, 2022 the SRD will be switching to Alertable as its emergency mass notification service. If you had an account with the previous system, your information will be transferred automatically into Alertable. If you did not previously have an account, then please set one up at www.srd.ca/alerts-notifications after May 2nd.
“Information is a vital form of aid in itself. Disaster-affected people need information as much as water, food, medicine, or shelter. Information can save lives, livelihoods, and resources. This is why the Regional District is switching to Alertable as our public emergency mass notification service.” SRD Chair Brad Unger. “Our previous system would call landlines, call cellphones, and text cellphones. That feature will not change, however, Alertable provides additional ways to notify people when protective actions need to be taken”.
There is one action required by residents. The phone number that will call you is changing. On May 2nd everyone who had an account with Connect Rocket will receive a welcome message from Alertable. PLEASE SAVE THAT number in your phone under SRD Emergency Notification.
For example, alerts can also be sent via mobile app with an “Override Silent Mode” feature for critical alerts, website, Facebook, Twitter, Amazon Alexa, Apple Homepo and Google Nest, Slack, Microsoft Teams, and more.
The Alertable apps are free and can be downloaded from your mobile phone, tablet, computer, or smart speaker. “Downloading the app provides you with access to these extra features” said Shaun Koopman, SRD Protective Services Coordinator. “It is not mandatory though, even without the app you will still receive a phone call and a text message”.
Alertable is the only commercial emergency alerting platform that is fully integrated with Canada’s national public alert system, Alert Ready. People with smartphones that are not compatible with Alert Ready’s new wireless alerting can still be notified with Alertable. For those that do have compatible phones, Alertable still provides a way to receive a wireless alert when away from home or work. Alertable will cover every community in the SRD, exactly the same way our previous system did.
The SRD would also like to thank the staff and volunteers that participated in its Mass Notification Service Review Committee.
For more information about SRD’s alerts and notifications, please visit www.srd.ca/alerts-notifications.
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Media contact:
Shaun Koopman, SRD Protective Services Coordinator,
250-830-6702 | skoopman@srd.ca