Service update for residents, builders and developers in the SRD
The SRD proudly continues to provide services for residents, local builders and developers in light of COVID-19.
Campbell River, BC – The Strathcona Regional District (SRD) proudly continues to provide services for residents, local builders and developers in light of COVID-19.
“The SRD acknowledges the importance of development within the area and continues to work hard to provide these services to our residents. Employees that are responsible for community services including, planning, building, parks and engineering remain connected with the community through telephone, email and other electronic means” says Aniko Nelson, Senior Manager, SRD Community Services. “With the health and safety of our employees and the community as our top priority, some service methods have changed, but we continue to provide options to allow ongoing service delivery to our residents.”
To be compliant with COVID-19 directives, the SRD has adopted unique measures to enable community services staff to continue to provide services through a combination of work from home and electronic means.
“Employees who provide community services, including development planning, building, parks and engineering have found unique ways to stay connected while working from home to continue to provide much-needed services,” Nelson states.
The SRD has developed new processes in order to provide important services safely while efficiently processing development applications.
With a few limitations, the SRD continues to provide, process or issue:
- Planning applications such as zoning or official community plan amendments, development permits, development variance permits – processed electronically
- New Building Permit Applications – received electronically and/or via SRD reception drop box (990 Cedar Street weekdays from 9:00 am to 4:00 pm)
- Building Inspections, where required public health directives can be met
- Engineering Applications such as water and sewer service requests
- BC One Calls continue as normal
The SRD has replaced in-person meetings with contact via telephone, email and electronic video conferencing. Cash transactions are not accepted at this time; however the SRD can receive cheques by mail and electronic payments through on-line banking.
“Although COVID-19 related restrictions may affect development processing times, we are committed to limit the impact this will have on our residents,” Nelson adds.
For more information, or to ask development-related questions, please email planning@srd.ca or call 250-830-6718. Visit www.srd.ca/COVID-19 for more details about SRD services and operational changes, helpful links to health information and business resources.
The Strathcona Regional District is a partnership of four electoral areas and five municipalities providing services to approximately 44,000 residents.
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Media Contact:
Aniko Nelson, Senior Manager, SRD Community Services
250-830-6708 | anelson@srd.ca